Whitbread PLC

Whitbread

About us

At Whitbread we love people and food. We’re about making every day experiences special.

From our beginnings in 1742 our core businesses have changed over the years, though we remain true to Samuel Whitbread’s founding spirit to put our people first and customers at the heart of everything we do, all the while looking for ways to innovate and stay ahead.

We’re the UK’s biggest hospitality company and owners of much loved brands, including Premier Inn, hub by Premier Inn, and restaurant brands Beefeater, Brewers Fayre, Table Table, Bar + Block.

Employing over 30,000 motivated and highly engaged team members we deliver outstanding service to millions of customers every month across our UK hotels and restaurants in the UK, and are rapidly increasing our presence worldwide with hotels in Germany and UAE.

This is a place where you skills and career will grow as fast as we do. A place where your hard work isn’t just recognised, but rewarded too. A place where you’ll have an every opportunity to develop and achieve your dreams. So come and join us on an exciting journey, one that is committed to becoming world-class. We’re waiting to hear from you.

OUR VISION: We will grow legendary brands by building a strong customer heartbeat and innovating to stay ahead. Our winning teams make every day experiences special for customers, so they come back time and again, driving profitable growth.

OUR VALUES: Our values underpin everything we do at Whitbread, across all our brands: • Genuine – we really care about customers • Confident – we strive to be the best at what we do • Committed – we work hard for each other

Whilst our core business has changed over the years, we remain true to Samuel Whitbread’s founding spirit to put our people first, focus on the customer, and recognise that progress comes from innovative thinking.

Website: https://www.whitbreadcareers.com

Reviews


3
Rated 3 out of 5
3 out of 5 stars (based on 21 reviews)
Excellent24%
Very good19%
Average14%
Poor14%
Terrible29%

Waiteess

Rated 5 out of 5

I love it , I really enjoy the environment. Can be busy and understaffed from time to time. Brilliant company to work for, they really look after there staff.

Awful

Rated 1 out of 5

As a barista at Costa coffee for nearly three years I can say with assurance that you do not want to work at this company. They treat staff terribly, you get treated incredibly poorly by customers, and staff are not friendly.

Almost every single shift someone would call in sick and leave everyone else short staffed for the day, which was especially difficult as we were always understaffed in the first place. The remaining staff were unmotivated and a few team members would always end up picking up the slack of all of the hangers-on.

Management was very poor and they even expected me to complete online training out of my paid hours which I thought was unfair and unreasonable. In little under three years I have had several managers, none of which seemed to have any passion for the role or understanding of the work they were expecting their employees to do.

Do not bother applying, you can earn more money for less stress somewhere else.

Great place to work.

Rated 5 out of 5

A great place to work. And a great team, always happy to help when help was needed. Only reason for leaving was the cost of Getting back and fore Castleton

Pros

25% off food whilst not working and 50% whilst working

Cons

Really long hours and no breaks

Great company to work for

Rated 5 out of 5

I loved working for whitbread. Fantastic company which gave me the confidence I have today. Hard work and willingness to learn is rewarded. Clear and precise instructions that enable you to fulfill your goals.

Great! *if you have the support of a great team

Rated 4 out of 5

Manager at the time I was employed was not very helpful with either my training or issues I was having with my payroll, it was instead ignored and I didn’t feel there were really any explanation for this after I left the company and reported it? Whitbread head office however will absolutely duly investigate any employee issues and sort them out. I would happily work for the company again with a different manager, benefits are great you get discounted food and the workload is often bearable (given there is enough staff). You can also earn benefits from positive customer reviews which is great incentive to put the extra effort in

Updated on October 12, 2022

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