Waiter Apprenticeship

Waiter Apprenticeship

A waiter/waitress works in restaurants, bars, hotels, and other food and beverage establishments. They deliver outstanding customer service to ensure guests have a great eating experience. They greet clients, take lunch orders, and ensure the dining room and kitchen communicate well.

Responsibilities

Throughout your apprenticeship, you may help:

  • greet customers, give out menus and take food and drink orders
  • answer questions about the menu and give advice on ingredients
  • serve food and drinks, handle bill payments and clean tables
  • handle any complaints and make sure customers are happy.

Salary

  • Starting salaries for an apprentice is £12,000 per year.
  • Experienced butchers can earn up to £22,000 per year.

Working hours

You will typically work 40 to 42 hours per week, including evenings, weekends and bank holidays on shirts.

Working environment

You could work at a restaurant.

Your working environment may be hot, humid and noisy.

You may need to wear a uniform.

Qualifications

Qualifications you can achieve as an apprentice waiter include:

  • Level 2 Hospitality Team Member Entry requirements for this level include some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship. This qualification will take 12 months to complete.

Skills

On a waiter apprenticeship, you’ll learn:

  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • a desire to help people
  • active listening skills
  • a good memory
  • to be able to carry out basic tasks on a computer or hand-held device.

Career path and progression

With experience you could:

  • specialise in fine dining at formal events like wedding and banquets
  • progress to head waiter, restaurant supervisor or restaurant manager
  • move into kitchen management or stock purchasing.
Updated on December 28, 2022

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