Network Rail

Network Rail has a relaxed working culture and understands that employees have a life outside of work. Unfortunately there are regular reorganisations which cause doubts over job security. This is more apparent since covid.

Pros

Comfortable office

Cons

Constant reorganisations

Graft Canberra hard but for the pay it is worth it but the management above does not seem to understand there boys and take as much as they can without any payback

Some sections are really Understaffed each section is different using different processes and they always seem to add processes instead of making the current ones better, this causes much frustration

Network Rail itself is a good company. The role for me was quite boring however, the oppotunities for progression are great.

The role was quite mind numbing but the salary was good.

Pros

Very friendly and supportive

Cons

Can be mind numbing

When I first started it was a great place to work, but has people left due to poor wages and staff conditions it became increasingly toxic. Team members were expected to do overtime due to the shortage of staff. At one point on a typical day you would have a Team Leader, a Team Senior and two members of staff, and while the TL and Senior spent the morning looking after the mailbox till two which was hardly taxing the two members of staff were expected to deal with the mountains of calls and long call queues, with just a token thanks and the odd comment of ‘I wish we could do more’ and ‘we couldn’t do it without you’ without once jumping on the phone and taking calls.

Occasionally from Senior Management you would get the odd email about taking care of your mental health while not actually doing anything to help.

So I once good place to work is being ruined by poor management, so avoid at all costs.