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Network Rail

Network Rail

About us

People depend on Britain’s railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway that connects people, businesses and communities.

We connect people, businesses and communities all across our great nation. We’re a team of over 39,000 people with over 4,000 different types of jobs, all working together to deliver for our passengers.

Website: https://www.networkrail.co.uk/careers


Rated 2.9 out of 5
2.9 out of 5 stars (based on 21 reviews)
Very good38%

Good work life balance

Rated 4 out of 5

Network Rail has a relaxed working culture and understands that employees have a life outside of work. Unfortunately there are regular reorganisations which cause doubts over job security. This is more apparent since covid.


Comfortable office


Constant reorganisations

Great pay and benefits but low morale

Rated 4 out of 5

Graft Canberra hard but for the pay it is worth it but the management above does not seem to understand there boys and take as much as they can without any payback

Each section is different

Rated 2 out of 5

Some sections are really Understaffed each section is different using different processes and they always seem to add processes instead of making the current ones better, this causes much frustration

Inclusive and progressive company

Rated 4 out of 5

Network Rail itself is a good company. The role for me was quite boring however, the oppotunities for progression are great.

The role was quite mind numbing but the salary was good.


Very friendly and supportive


Can be mind numbing

Toxic environment

Rated 2 out of 5

When I first started it was a great place to work, but has people left due to poor wages and staff conditions it became increasingly toxic. Team members were expected to do overtime due to the shortage of staff. At one point on a typical day you would have a Team Leader, a Team Senior and two members of staff, and while the TL and Senior spent the morning looking after the mailbox till two which was hardly taxing the two members of staff were expected to deal with the mountains of calls and long call queues, with just a token thanks and the odd comment of ‘I wish we could do more’ and ‘we couldn’t do it without you’ without once jumping on the phone and taking calls.

Occasionally from Senior Management you would get the odd email about taking care of your mental health while not actually doing anything to help.

So I once good place to work is being ruined by poor management, so avoid at all costs.

Updated on October 12, 2022

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