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London Ambulance Service

London Ambulance Service NHS Trust

About us

The London Ambulance Service NHS Trust is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England.

We exist to:

  • Provide outstanding care for all our patients
  • Be a first class employer, valuing and developing the skills, diversity and quality of life of our people
  • Provide the best possible value for the tax-paying public, who pay for what we do
  • Partner with the wider NHS and public sector to optimise healthcare and emergency services provision across London

Website: https://www.londonambulance.nhs.uk


Rated 3.6 out of 5
3.6 out of 5 stars (based on 20 reviews)
Very good20%

Difficult for non-clinical staff

Rated 2 out of 5


Incentives for overtime past full-time hours

Diverse staff


Limited career progession

High staff turn over

Managers are very disempowering/shout and yell

Unwilling to cater to family commitments

Managers expect you give up everything to work

Difficult to get approved leave

Advice to Management

Be motivational and speak to staff like they are human

London Paramedic

Rated 3 out of 5


Due to the high turnover of staff within the service, it brings a good opportunity for career progression as roles become more readily available.

You will gain significant experience.

If you are willing to do overtime there are good incentive payments


The workload and demands on you as a Paramedic are significant due to call volume and understaffing.

The pay is insufficient for living in London and unmanageable with the rising inflation prices of accommodation, fuel, electricity, food and transport.

Due to the high turnover of staff and senior management there is no continuity and change happens to replicate the past.

The CMO is considered reserved when it comes to progressing the service in comparison to other Trusts nationally and any positive change is generally slow.

Advice to Management

If you prioritise the staff and ensure they are looked after, the service users will be.


Rated 5 out of 5


Las was good to work with


Long hours night shifts weekends

Good Experience

Rated 5 out of 5


Great group to work with. Good for beginners to get to know the job if you like to be thrown in the deep end.


Pay is not worth the workload.


Rated 4 out of 5


Friendly staff & flexible working conditions.


Departments do not work collaboratively enough.

Updated on October 11, 2022

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