On a junior estate agent apprenticeship course, you’ll help arrange viewings and accompany colleagues on on-site visits to properties.
This is a customer-facing job where you’ll be responsible for providing administrative support to guarantee smooth property transactions. As a junior estate agent, you’ll learn about contractual, statutory, and legal restrictions and how to keep client information private.
Typical tasks include data entry, creating window advertisements, scheduling and booking viewings, accompanying colleagues’ on-site visits to various properties, selling additional services, collecting keys, and conducting basic property research, including marketing jobs through portals, websites, and various databases.
By creating floor plans and adhering to the measuring code of practice, you’ll also assist with providing sales information, such as how to collect and produce pictures for houses. As part of the sales process, you’ll learn how to set up viewings and secure a formal offer from a buyer.
What you’ll learn
On a junior estate agent apprenticeship course, you’ll learn to:
- Demonstrate competitive market knowledge, estate agency commerciality, creativity, opportunity recognition, and referrals.
- Plan and organise work flexibly to ensure that tasks are prioritised and completed within agreed-upon timeframes.
- Work effectively with internal and external colleagues to achieve individual, team, and business objectives, solve problems, recognise the importance of collaboration, and understand job duties and where they belong within the team.
- Use effective communication and interpersonal skills, such as active listening, participation, and goal-setting.
- Understand the importance of written, verbal, and nonverbal (including body language) communication and email, letter, and phone etiquette.
- Use social networking sites like Facebook, Twitter, and LinkedIn, as well as smartphone applications.
- Utilise administrative skills to support the breadth of estate agency operations and related services. An understanding of the need and use of digital and hardcopy records and the software required. Tasks such as managing a diary, filing, and making and receiving phone calls must all be performed.
- Demonstrate spoken and written “business English,” as well as the difference between internal and external communication etiquette (email, letter, phone) and numeracy (use of percentages).
You’ll usually need:
- Depending on the employer, but likely GCSEs or equivalent qualifications or relevant experience for an intermediate apprenticeship.
- Apprentices without level 2 English and maths will need to achieve this before taking the end-point assessment.
The End Point Assessment comprises two distinct assessment methods:
- Scenario Based Task
- Professional Discussion (underpinned by a portfolio of evidence)
Restrictions and requirements
You’ll need to:
- have a full driving licence
Duration and level
- Duration: 12 months
Level: 2 – Intermediate Apprenticeship
More information about the Level 2 Junior Estate Agent Apprenticeship standard can be found here.
Apprenticeship end point assessment
For more information about the End Point Assessment Process, please read the Institute of Apprenticeships’ information page.