John Lewis & Partners

John Lewis Partnership

About us

We’re the John Lewis Partnership, a continuing experiment to create a better way of doing business. We’re driven by the extraordinary vision and values of our founder, John Spedan Lewis, who created our model of co-ownership almost 100 years ago. He believed businesses would be more successful if employees were at the centre of everything they did. And because of his vision, we’re more than employees. We’re owners. And that’s why we’re called Partners.

The Partnership is the UK’s largest employee-owned business and home to our two cherished retail brands – John Lewis & Partners and Waitrose & Partners. Everything we do is powered by our unique purpose, which puts the happiness of Partners at our core through worthwhile and satisfying employment. Every one of us is committed to inspiring and delighting our ​customers​ through quality products, great quality food and outstanding service because for us, it’s personal.

Website: https://www.johnlewispartnership.co.uk

Reviews


3.5
Rated 3.5 out of 5
3.5 out of 5 stars (based on 21 reviews)
Excellent19%
Very good38%
Average24%
Poor10%
Terrible9%

Unfun

Rated 3 out of 5

The old fabled tale of we will provide you with full training… to only get into the role and then just being left to it and having to figure out how to do things when it’s very important business needs on the line if you do something wrong. Asked for plenty of help to only fall on deaf ears or too busy ask someone else. If the job was just to do own job role which has plenty of tasks/workload etc and not everything and other departments jobs all at once wouldn’t have been too stressful! I hope they make changes to stop this happening in future or staff turnover is just going to be high. They are a fairly great bunch of people providing you don’t mess up ever! No sick pay is a bit of a joke….

Pros

Free food

Cons

Long hours

good company, needs to pay more

Rated 4 out of 5

Good company, nice colleagues, treated fairly well, but not enough pay – paying minimum living wage which is better than other companies but just not practical. Also very inflexible with hours – what youre hired on is what youll be forced to work, even if your situation changes.

Thank you JLP

Rated 5 out of 5

Never been in a workplace like JLP, the diversity, the respect for the human being, the work life balanced, the great Team Leaders that support you everyday. Its just something that should the base of every business. Keep it up with the great work.

Pros

everything

Cons

nothing

work experience

Rated 5 out of 5

was a decent experience that gave me some experience on a shop floor, the staff were friendly and helpful.

The staff were often older individuals so maybe not the best place for a student.

Pros

stress free, free food

Cons

older staffing team

Not a productive place to work

Rated 2 out of 5

Worked in Furniture department, learnt a lot about furniture, worked alongside a specialist who knew pretty much everything. I did enjoy learning about furniture while I was there, its a great product to sell. But it was extremely quiet where i worked due to covid and shipping issues, otherwise it would of been busy.

Most of my days were just standing and doing very little.

As for the management, there was hardly any, some managers were nice but not enough managers around.

The workplace culture is ok, you meet new people but not much else.

Hardest part of my job was standing all day doing pretty much nothing, and dealing with customers and their complaints. Some of the customer complaints were shocking for the worst part, they would approach you with a string of emails about delivery issues, broken furniture, etc, etc. But if you worked on the Ground floor then you are busy on the tills and dealing with people which gives you something to learn.

Most enjoyable part of the job was learning about furniture as I was very fond of it due to my shopping experiences. I had no knowledge of furniture when i started, but i came away with a lot of experience in such a short space of time which was useful. I enjoyed working on the tills as I put transactions through, and learnt how to cash up on the till, so that aspect of my job was useful.

Overall John Lewis is not a place I would go and work for unless you love dealing with customers because they are a very customer focused organisation. Also you need to know your stuff i.e. products, services, offers etc. these customers know their stuff.

Updated on October 18, 2022

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