IT Technical Salesperson

On an IT technical salesperson apprenticeship course, you’ll help sell a company’s services, such as data storage and cloud services.

During your IT technical salesperson apprenticeship, you will get a comprehensive understanding and expertise of your employer’s technological portfolio.

You will maintain good relationships with existing clients, creating repeat business from internal and external customers, both in the UK and overseas, wherever possible.

You will also approach potential customers to get new clients. This job requires a thorough understanding of current and emerging technologies and the ability to promote and sell them to your employer’s customers.

Individuals who finish their apprenticeships are eligible for registration in the IT technician register after completing the IT technical salesman apprenticeship.

What you’ll learn

On an IT technical salesperson apprenticeship course, you’ll learn to:

• Work both independently and as part of a team.
• Exhibit strong interpersonal skills and cultural understanding while dealing with colleagues, customers, and clients across sales operations and when defining needs, focusing on customer satisfaction and relationship management.
• Operate securely according to organisational guidance, legislation, and software packages that comply with data security and effectively record, analyse, and communicate data appropriately throughout all sales interactions using the organisation’s standard tools and processes.
• Assess and qualify sales leads by comprehensively understanding the customer’s business needs and advising on how they may be addressed with products, tools, and techniques.
• Professionally execute all sales-related tasks to maintain integrity, brand, and company image during negotiations, objection management, and closing sales while familiar with markets and external competitors.
• Identify and negotiate personal development within the broader business framework and how their position relates to other organisational jobs.

Entry requirements

You’ll usually need:

• GCSEs, A-levels, a level 2 apprenticeship or other relevant qualifications or experience for an advanced apprenticeship.
• Apprentices without level 2 English and maths will need to achieve this before taking the end-point assessment.

Assessment methods

The End Point Assessment comprises four distinct assessment methods: 

• Summative portfolio 
• Synoptic project 
• Employer reference 
• Interview 

Duration, level, subjects and potential salary upon completion

Apprenticeship standard

More information about the Level 3 IT Technical Salesperson Apprenticeship standard can be found here.

Apprenticeship end point assessment

For more information about the End Point Assessment Process, please read the Institute of Apprenticeships’ information page.