Investment Operations Administrator

Investment Operations Administrator

On an investment operations administrator apprenticeship course, you’ll help provide operational and administrative support to investment management teams.

An investment operations administrator works in financial services firms’ operational and administrative departments that engage in investment management, trading, and reporting. The support structure that supports these activities is extensive and varied, with a local and global client base of institutional and retail customers.

As an investment operations administrator apprentice, you will typically work in the operations divisions of stock exchanges, stockbrokers, investment managers, banks, financial advising and wealth management businesses, investment consulting, and investment administration firms.

Tasks such as investment record reconciliation, data input, missing or inaccurate data, compliance and money laundering checks, researching material for investigative operations and projects, and communication processing are feasible.

What you’ll learn

On an investment operations administrator apprenticeship course, you’ll learn to:

  • Follows agreed-upon work plans to deliver required outputs to clients and colleagues while utilising agreed-upon computerised/manual systems and processes.
  • Meets internal standards (such as customer service, accuracy, and attention to detail); meets risk, regulatory, and governance criteria. For example, comparing records from two or more sources and finding and reconciling any inconsistencies.
  • Examine data and client information to verify compliance with regulatory requirements.
  • Conduct basic research to support investigative activities and projects, sorting and routing mail to the correct departments. Administration of a single process component and/or focus on a particular financial product or instrument.
  • Accept responsibility for delivering in your area of responsibility. 
  • Apply and comprehend new knowledge, skills, and competencies in a potentially new industry and organisational environment. Follow agreed-upon Growth Plans and keep track of your personal growth; remain updated on changes in your position; and show commitment to your job, team, and organisation.

Entry requirements

You’ll usually need:

  • No prior work or industry experience is required; qualifications depend on an employer.
  • Apprentices without level 2 English and maths will need to achieve this before taking the end-point assessment.

Assessment methods

The End Point Assessment comprises two distinct assessment methods: 

  • Portfolio of Evidence 
  • Professional Discussion 

Duration and level

  • Duration: 12 months
  • Level: 2 – Intermediate Apprenticeship

Apprenticeship standard

More information about the Level 2 Investment Operations Administrator Apprenticeship standard can be found here.

Apprenticeship end point assessment

For more information about the End Point Assessment Process, please read the Institute of Apprenticeships’ information page.

Updated on October 1, 2022

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