Choice Care Group

Choice Care Group

About us

Choice Care provides specialist care and support for people with learning disabilities, autism, mental health conditions and associated complex needs. We help everyone in our care to live safe, happy, meaningful and fulfilled lives, regardless of their challenges, where they’re valued, respected, listened to and supported, living as independently as possible.

We treat everyone we support with complete dignity and respect, working together to arrive at the key decisions that affect their lives. We agree personalised care plans and desired outcomes, and support everyone to achieve their individual goals, helping them progress at their own pace toward a positive, more independent future.

We currently support over 600 people. To meet their needs, we offer a comprehensive set of services, from high acuity residential care to more flexible supported living solutions. Our residential homes provide a safe, therapeutic and supportive environment, offering high quality, personalised care. Each property is a distinct community with its own character and personality – a second family for everyone we support. Our supported living services offer flexible care packages based on individual need, from a few hours a week to full time, 24/7 support for those in rented accommodation or their own homes.

Choice has been a leading complex needs provider for over 25 years. We are at the forefront of national best practice, with an outstanding reputation and amongst the highest CQC ratings of any comparable organisation in the country. Today, we are one of the UK’s leading specialist care providers, operating over 60 residential homes and a variety of supported living services across the South, South West and West Midlands.

Website: https://careers.choicecaregroup.com

Reviews


2.9
Rated 2.9 out of 5
2.9 out of 5 stars (based on 21 reviews)
Excellent24%
Very good14%
Average10%
Poor33%
Terrible19%

Crazy mismanaged

Rated 2 out of 5

Left to your own devices most of the time and no one really cares what the service users are doing so even though activities are planned they don’t want to be involved and are left just watching tv

Pros

Free dinner

Cons

Long hours no respect

Avoid

Rated 2 out of 5

What can I say ? Ask you to work all the time . No work life family life balance . Doesn’t listen to what staff have to say put jobs on you last minute expecting you to travel from one side of Blackburn to darwen at the blink of an eye . Management do not stand up for staff . Medication errors constantly and covered up by management . No official training just basic knowledge what you pick up off staff . Short staffed constantly . They really need to strip the whole company back and start again as it’s either managers way or no way . I’d definitely not recommend.

Poor

Rated 2 out of 5

Terrible pay, terrible hours. Zero work life balance even for working mothers. Zero compassion for staff. This place actually caused mental health issues in numerous staff and little to no support. Senior positions given to those who are barely adults themselves so it becomes a power trip for them all. Do not recommend

Pros

Meals parking service users

Cons

Everything

Power mad oligarchy

Rated 1 out of 5

What an absolute mess of a company, they have a lot of policies and procedures in place which means even the most stupid of people can work there, that doesn’t stop the countless errors that are made by the incompetent staff, the management their are abhorrent too, they do not care about the staff and actively make the staff do their work for them and sit in the office doing nothing. The majority of ARD’s are power hungry jobsworths and I’m pretty confident one of them is sleeping with one of the homes managers.

Pros

Staff and service users

Cons

Management

You best choice is to leave now

Rated 1 out of 5

Is turning into a corporate company with no interest in the frontline staff. Building new homes and leaving the old to rot. Low staffing levels, senior management a joke. You only get promoted if your loud, brash and stamp on others to get to the top

Updated on October 16, 2022

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